How did the PAP Govt miss all the signs?

My article for Yahoo, 6 June 2011:

Picture credit: Yahoo News

On 28 May, at a dinner to thank People’s Action Party (PAP) volunteers, Prime Minister Lee Hsien Loong defended its grassroots leaders and activists from accusations of not having provided proper feedback to the party.

Critics said this shielded party leaders from being cognizant of the unhappiness on the ground surrounding various issues.

However, PM Lee said the fault could lie on party leaders themselves. The Straits Times reported the PM as having said:

“Unfortunately, we may not have picked up and interpreted it correctly, and acted on it the way we should have done, but it’s not for lack of trying on the part of the activists.”

To pinpoint the communication failure at the party grassroots channels alone would be simplistic and inaccurate. It is not just how feedback from the grassroots were “interpreted” that should be the cause for concern.

The full article can be found here.

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